We have been with google places for some time now for pre-purchase inspections in Auckland, over 10 years, and each review posted by clients is very much appreciated and represents between 3-5 hours of my expertise, time and hard work, I am sincerely grateful for everyone who has taken the time out to express their thoughts about my service good or bad, all businesses need to improve in certain areas!
No other review platform can be more transparent, and trusted! Business owners have no direct control over reviews. Incar’s policy is to only use google places for feedback!

- I can recommend Carl from Incar Automotive for pre-purchase inspections, especially for EVs. I had seen his website when I started looking at cars and then got his details from the team at GVI again so contacted him through his website and he was onsite the very next day to do the inspection of a Nissan Leaf 2018. As we were doing a high voltage system and mechanical inspection, he contacted me once he had concluded that the battery etc were all in good order before starting the mechanical inspection, that was great as there would be no point in continuing if the battery etc were not up to scratch. The report and pictures he provided were so detailed and there was nothing missed, especially in comparison to the simple check list you get from AA and other inspections, and well worth the price. The items he identified were also passed onto the dealer who has come to party and will ensure everything is fixed before we pick up the vehicle, so I'm sure he saved us some money down the road when we found them eventually. The report also detailed things to look out for in the future which I’ve never had from an inspection before. If you want certainty around your purchase, then take advantage of Carl’s experience to help guide your decision.read moreread lessSean Firmston3/11/2025An absolute legend! Carl was very detailed and thorough in the inspection that he does - gave us the peace of mind to proceed with purchasing the hybrid car we were looking at. 100% recommended, and very much worth it!read moreread lessNeil3/08/2025Very efficient and thorough.read moreread lessMartin Walsh3/07/2025good guy, responded well and extensive inspection done - thank uread moreread lessTONY H GM3/07/2025I was looking at various Sabarus and Carl was recommended to me by a friend. What an absolute champ. He saved me from some very dodgey deals and did a very thorough inspection on the vehicle that I purchased. What a peace of mind it bought me. Keep up the great work. Many thanks Lisaread moreread lessLisa Smyth3/04/2025Incar Automotive Ltd Mechanical checks was recommended to me and Carl did a comprehensive and thorough inspection. His report was very detailed and the check took several hours. I felt confident that the car I purchased had undergone rigorous testing and met Carl's high standards. He was easy to communicate with, liaised with Selected Autos and kept me informed of when he started and completed the testing process. I can highly recommend Carl as someone who does a competent job at reasonable rates. Would gladly use his services again.read moreread lessLynn & Ron Couch2/04/2025Great service, would recommendread moreread lessBruce Gabites1/28/2025Carl is amazing and made such a big difference to the day I was having. I urgently needed a same day battery report car export done on my near new Skoda. After being dismissed and spoken down to by Giltrap Skoda (who didn’t seem to want to know me since buying the car brand new off them) I made contact with Carl in a fluster. He squeezed me in short notice and provided everything required for me to get the car to the shipping port that day. He went above and beyond and was a pleasure to deal with. Thank you Carl 🙏read moreread lessLaura Griggs1/28/2025I am the seller, and the buyer organised a prepurchase car inspection on my car. I was really impressed with how thorough Carl was when checking the car. He ran a very detailed hybrid battery diagnosis (with video proof), he also has a gadget for for every car part! I was so impressed. I remember a few years ago, I had organised an AA prepurchase inspection; when i compare the amount of details that these two companies checked, I highly recommend Incar Automotive Ltd. over AA. To have the peace of mind when buying a second hand car (especially through private selling), I strongly suggest that you talk to this guy before making your decision. This is a photo when Carl was running the battery test, he connected the pipe to use the AC to cool down the hybrid battery. It is really interesting to see.read moreread lessyen tu1/28/2025
- read moreread lessAndrew Burden1/21/2025Great service!!!read moreread lessStephen Macris1/21/2025Carl came recommended to me from a young salesman from a LMVD in Henderson. I looked him up online and sent an email a few days later, late one evening, querying his services as it was close to Christmas. I got a phone call about ten minutes later! When I had found a suitable car after a second test drive, Carl was called to arrange a pre purchase inspection for me. Once completed, the report was sent, in the timeframe he said it would, in depth with all the checks you need and plenty of photos, of the car both inside and out, showing even minor imperfections (2013 car will not be perfect!), I purchased the car and would recommend Carl to anyone wanting a thorough PPI on a car. Money well spent 🙂read moreread lessElah1/21/2025Good service. Efficient and so far seems to be effective. Thank you for reviewing the carread moreread lessE Cotton1/21/2025Carl was very quick to respond and got to inspect the car the very next day. Inspection was attentive with a very comprehensive report. Worth the money.read moreread lessJack Zhang1/21/2025We had used AA previously which didn’t provide info on Hybrid battery.Great service and very informative in helping me make our decision about our hybrid purchase Carl explained potential issues based on data & provided a report. Highly recommendread moreread lessK&T Mokaraka1/21/2025Incredibly thorough, fast and efficient. Will definitely contact Carl again for future prepurchase inspections. Thank you!read moreread lessLeni Mariam Ayoub (nova)1/21/2025Carl did a pre-purchase inspection for me on a nissan fuga hybrid, I live in rotorua so needed a thorough check up before I made the trip up to buy. He delivered far more than I expected and gave me enough peace of mind to buy the car before I even went up to see it myself. Loads of detailed photos, every system and visual check you can think of and his own test drive. Couldn't be happier and I love my new car. Can't recommend him enough. Definitely go with him if you're looking at a car in aucklandread moreread lessAlex Duncan1/21/2025We used Carl to inspect our Prius and Aqua. He was very thorough. His expertise and drive for excellence shines through. We were very happy woth the report, which is also useful for reselling. I recommend him to all my friends, and he's my first choice for a thorough check and peace of mind.read moreread lessPeter Jackson1/09/2025
- Had inspection done a year ago. If there is a service that deserves 5 star, this is it. Wish more people had same work ethics as Carl. No cap.read moreread lessManasvi Tyagi12/24/2024read moreread lessNikita Leighton12/13/2024Needed to buy a car urgently - Carl was amazing at squeezing in a pre-purchase inspection (especially at the moment, being so close to Christmas) and went above and beyond with detailed reports and photos of every single inch of the car. Well worth it just to be confident with your purchase, 10000/10 recommend.read moreread lessErin Lambert12/13/2024An excellent pre-purchase inspection service. Extremely thorough and professional. Carl goes above and beyond for his customers and does amazing work through every step of the process. Highly recommended!read moreread lessKevin12/02/2024Excellent the pre purchase check on a vechicle for me was. Be assured of a expert thorough job been carried out with a quality report. Value for money Recommended definitely.read moreread lessElaine McLachlan11/25/2024I recently used INCAR Automotive's pre-purchase inspection service for a 2-year-old BYD Atto 3. I was very impressed with the thoroughness and detail of the report they provided. Using advanced technology, INCAR identified a few issues that I would have likely missed if I had inspected the car myself. This allowed me to negotiate with the car dealer to have the problems fixed before I purchased the vehicle. I highly recommend INCAR's pre-purchase inspection service to anyone considering buying a used car. It's a valuable investment that can save you time, money, and potential headaches in the future.read moreread lessRogerio Monteiro10/12/2024Prepurchase inspection of a Toyota hybrid. Unbelievable level of detail and overwhelming number of pictures. Obviously a very detail oriented man who enjoys his work. Thanks Carl for giving us a high level of confidence with our purchase. Impressive also that Budget Cars Manukau was prepared to recommend Carl, knowing as they do how thorough his inspections are.read moreread lessKen Allen10/05/2024You will not find a more thorough vehicle inspector. Made it so easy too, Carl managed all the liaising with the dealership. Will be recommending him far and wide, and use him for all our future vehicle purchases.read moreread lessJonathan Suckling10/05/2024Great communication, delivered a prompt comprehensive service. The report and accompanying videos and photos provided all the details needed to make an informed decision when buying a Hybrid car. Highly recommend, very reassuring thank you.read moreread lessDeb Bradley10/05/2024
- read moreread lessMarcus Stenfert9/17/2024Prompt service & a very comprehensive review. We had a pre-purchase inspection done on an ex-rental EV. Great to proceed to purchase with confidence.read moreread lessGlenda Koefoed9/14/2024Prepurchase inspection - hybrid car Gives a detailed inspection report of the car which gives you confidence to decide whether to purchase the car or not. Overall summary can be improved to include a bit more detail. Not that I'm complaining but sometimes it's hard to understand few details in the inspection report and including them in the summary will help. Thanks a lot for your service. I'll Definitely recommend it to others. Excellent job mate. 👏read moreread lessArjun NAS9/14/2024Recently was in the market for a PHEV to make commutes more efficient and needed a pre-purchase inspection before committing to the purchase. Carl was super easy to interact with and he provided a great service - definitely provided peace of mind when it came to buying the vehicle. Thanks!read moreread lessToby Young9/14/2024I recently had a pre-purchase inspection done on my Lexus LS460 by Incar Automotive, and the experience exceeded my expectations. Carl was professional, thorough, and ensured that every detail of the vehicle was carefully inspected. His expertise provided me with great confidence in my vehicle purchase. The comprehensive breakdown of the inspection was clear and easy to understand, making the process stress-free. If your vehicle is a hybrid or EV, they are well-equipped to handle it too!read moreread lessZhaoxiong Chen9/14/2024Best experience for a pre-purchase inspection I've ever had. Carl was great to deal with right from the start with clear comms right thru the process to completion. His report was incredibly detailed yet also providing a simple to digest summary. Could not have asked for anything more in helping me make my purchase decision.read moreread lessanton blijlevens8/31/2024Carl from Incar Automotive conducted a very thorough pre-purchase inspection for us. Communication was effortless—one phone call and the inspection was arranged. As we were purchasing a petrol car, the report, which included photos, explanations, details, and an easy-to-understand summary, was invaluable in helping us make our decision. It couldn’t have been easier! I would definitely choose Incar Automotive again. Thank you!read moreread lessTomas Boruvka8/31/2024Very thorough testing done by incar on the hybrid battery system. Definitely worth it to have peace of mind before settling on a car purchase.read moreread lessMatthew8/22/2024So refreshing to deal with a business like Incar in this day and age. Carl is straight to the point, honest and really good at his job. Will be recommending him to anyone that mentions they are looking for a car. Cheersread moreread lessKyle Stevens8/09/2024
- Carl did a thorough job, providing many photos, reports and explanations that allowed me to not only (mostly!) understand what was being tested and the outcome, but also bring some matters to the car dealer's attention prior to purchase. Prompt, communicative, friendly - highly recommended.read moreread lessTracy Hanify8/02/2024read moreread lessHarry Hammonds7/23/2024My partner and I both used Carl when making our purchases for new cars. He works within a quick timeframe, sends incredibly thorough reports and gives his personal advice for the cars also. Couldn’t fault him at all and would never buy a car without getting him to do a mechanical check first!! 1000% would recommendread moreread lessMiro Foote-Henry7/20/2024I paid $285 for a vehicle inspection with Incar Automotive, as I couldn't see the car myself. Regrettably, the inspection missed significant damage, including an ugly 5mm hole in the door trim, which I noticed soon after receiving the car. Incar admitted the mistake was "unacceptable," yet refused to refund the inspection fee, despite the repair costs exceeding the original fee. Choose someone else.read moreread lessJames Teasdale7/18/2024Top job. If you are going to to get a pre purchase inspection done then this is the place to come. Having used an inferior provider previously I was blown away by the quality and detail of the inspection that was carried out by Incar Automotive. I was able to confidently make a decision based on the report I received. Thanks Simonread moreread lessSimon JMTB7/18/2024read moreread lessBlake7/11/2024The inspection reports that Carl provided is the most detailed and comprehensive I ever seen. Really worth it!read moreread lessTim Wenjie Hu7/11/2024Excellent prompt service from Carl.Would highly recommend a pre purchase inspection from Incar Automotive.read moreread lessDawn Hutchison6/17/2024read moreread lessSudeep Muraleedharan6/16/2024
- Contacted Incar to evaluate a Camry hybrid, got back to me promptly and carried out one of the most in-depth evaluations I have ever seen, the reports were full of detail and extremely thorough and the detail, I don’t know where he found the time to compile it all. Can’t recommend Incar highly enough and had the confidence to purchase the car. There’s a reason why car yards fear this man and for good reason. Thanks for the great work and effort you put in … LEGEND 😀read moreread lesslee ensor6/16/2024Carl did a pre-purchase inspection on a Prado for us at short notice. This was important to us as we wanted it checked before the weekend as we wanted to purchase it asap. We were replacing a stolen car so we had been 1 car down. He couldn't have been more helpful. He contacted me as soon as finished and gave a quick verbal opinion on the vehicle and outlined a couple of minor issues. He finished by saying "I would buy car". That was all I needed to hear. An hour later, we bought the car. He forwarded the tests, photos, videos and reports, later that night. To say they were comprehensive, would be an understatement. Very impressed with the scope and detail. This is the first time I have used Carl's services. It won't be the last. Thanks again, Carl, for all help.read moreread lessNoel Six606/16/2024The assessment of my Hybrid vehicle was done in time for me to make a decision about my proposed purchase. I also received heaps of information from Carl re the above vehicle.read moreread lessPhil Norton6/09/2024Very informative report and thorough inspection with many pictures included. Pleased with Carl’s service. I decided to purchase the vehicle from the result of the inspection and very happy with the car.read moreread lessMary Danelli Quilang6/09/2024I highly recommend Carl for pre purchase inspections after receiving great prompt service, fully detailed reports and photos when buying my Toyota Hybrid. I can now drive happily with peace of mind. Thank you very much Carl.read moreread lessSue Matthews6/09/2024read moreread less王哲6/02/2024Review for Incar Automotive: Having used Incar Automotive for two inspections, I can confidently say I have complete trust in their services. Carl is exceptionally thorough, with great attention to detail. The reports are comprehensive, featuring photographs and videos to enhance the information provided. Carl also went above and beyond to fit us into his busy schedule, which was crucial as we were competing with several other interested buyers. Without his flexibility, we might have lost the purchase. The only downside of this mobile service is that I couldn't shake Carl's hand and tell him face-to-face what a fantastic and trustworthy service he provides. 100% would recommend.read moreread lessNigel Chan6/02/2024Excellent experience with Carl at InCar! Straightforward process, thorough report and was really responsive - thank you!read moreread lessChloe Bangs6/02/2024read moreread lessBartlomiej Adamczyk5/19/2024
- Carl from Incar Automotive Ltd is really awesome. He gave me very valuable advice on numerous occasions when I was looking for a reliable hybrid car. He is very knowledgeable, patient and experienced. He saved me from buying cars with potential issues that were overpriced. When I finally found the car, a Totota Hybrid, he did a thorough inspection and shared photos of all parts of the car, inside and outside as well as videos. On top of that he sent me a detailed report. I am very happy with car I ended u with and I highly recommend Carl for your car inspection. Real value. Thanks Carl!read moreread lessMaria Snijders5/19/2024read moreread lessDamian Bowden5/12/2024First time using Carl's pre purchase service. Very responsive to inquiries, got a thorough inspection done with photos, videos, summary of inspection.read moreread lessMj Mj5/12/2024Highly would recommend. Thorough and comprehensive. Very detailed but also summarised appropriately.read moreread lesstevita Teu4/26/2024Carl recently provided a pre purchase inspection for me. He was easy to deal with and extremely thorough in his work. I would happily utilise him again. Thanks Carl.read moreread lessJayson English4/20/2024read moreread lessnicky aziz4/20/2024Incar's Carl services is excellent and worth every penny! He gives you peace of mind for buy a used Hybrid car, his inspection report are very details and hundreds of photos. Highly recommended to anyone looking for a 2nd hand Hybrid car before you pay the dealer. Thank you, Carl!read moreread lessEmail Queenie & Tommy's4/20/2024Honest, didn't waste time to tell me about the a make and model to avoid.read moreread lessMichael B4/20/2024Contacted Carl and he was able to do a check the next day on a Sunday. Very thorough check on a Hybrid vehicle - would definitely recommend.read moreread lessJo McHugh4/20/2024
- Good investment. It covered aspects I hadn't even considered, providing a thorough assessment that gave me confidence.read moreread lessPavel Pozdniak4/06/2024The reviews led me to book Carl's services, and he definitely lives up to the hype. I needed an inspection during a tight timeframe AND during a public holiday and he turned up - punctual, really thorough, and easy to communicate with. Thanks again Carlread moreread lessCharles Looker4/06/2024Had a pre purchase inspection for a toyota hybrid, Carl was quick, responsive and did excellent job in providing information to give me the confidence in going ahead with a purchase, would recommend over VTNZ or AA.read moreread lessNick Fraser4/06/2024read moreread lessAl Simpson3/30/2024Excellent service , very professional. Time saver. A guide light for my purchase. Definitely will contact again for the next vehicle. Cheers.read moreread lessJing3/29/2024read moreread lessNiyati Bhatt3/15/2024Found out about Carl and his services online whilst car hunting for my first car. He managed to squeeze me in last minute for a pre-purchase inspection and he did an AMAZING job, his videos were very thorough and easy to understand for a newbie like me. It's been 3 months since I purchased my car and I have had no problems. 10/10 would recommend, and would definitely use again.read moreread lessDi-Ge Reupena3/15/2024Carl performed a pre purchase inspection of a 2021 hybrid SUV for me. His communication was excellent and amazing amount of photos exterior and interior. The report contained a lot of detail but was written in a way I could understand. He found an issue which could have caused me issues in the next WOF. I was able to get the seller to rectify this issue before finalising the purchase. I will definitely be using Carl for any future vehicle inspections.read moreread lessBhavik Kumar2/22/2024We had Carl check out a car for us before purchasing, wow what a fantastic service. The report is amazingly detailed and the amount of photos on every detail is brilliant. I would suggest anyone looking to get a car checked could do no better than using Carl,especially if you are looking for a hybrid. Nick.read moreread lessnick rowney2/22/2024
- wonderful wonderful experience!! such an easy guy to work with, Carl is incredibly transparent and knowledgeable about what he does especially hybrids, had 2 cars checked -he didn't charge a travelling fee the second time and he fit me into his already tight schedule which was so kind. Great communication as well- he was happy to answer any questions I had and the report was provided well within 24 hours. Thank you so much for your help, appreciate it! Will definitely be recommending him to anyone I know that’s buying a car in the future 🙂read moreread lessArchi Patel2/15/2024Carl did a thorough inspection which helped my daughter make a decision on her first car. He provided great information (photos and diagnostics) in a timely manner. Would definitely use again 🙂read moreread lessKim Thomson2/15/2024Carl went the extra mile for me and made me feel like a truly valued customer. Highly recommended!read moreread lessMike Purcell2/08/2024Wowza. Got a full mechanical inspection and report on a hybrid vehicle. The report was so comprehensive, easy to understand, received within 24 hours of the inspection and value for money. Super responsive to text messages and an easy system to navigate. Will use Incar Automotive again in the future for sure.read moreread lessTracey Richardson2/01/2024I recently reached out to InCar Automotive to inquire about their pricing for pre purchase inspection, particularly in comparison to other providers. My intention was to understand the value offered for the higher cost. Unfortunately, my experience was not as expected. Before I could fully explain my query, Carl responded abruptly, suggesting I find service elsewhere. This interaction felt unprofessional to me, especially as a customer who values detailed information before purchasing a service. While I understand the pressures of the automotive service industry, customer engagement is essential, and I believe this aspect could be improved at InCar Automotive.read moreread lessVenkatesh Elangovan1/28/2024Carl was great to deal with and have a very detailed report and I purchased the car with full confidence.read moreread lessSwikar Khanal1/25/2024Carl did a pre-purchase inspection for me on a hybrid car. Was really happy with the service - good communication with timely responses and a very thorough report. Thank you 🙂read moreread lessAshley Huddart1/25/2024Excellent. Carl was able to do a pre inspection with short notice and the report was great. Found some minor issues that wouldn't had been found with AA inspection. Car dealer was happy to resolve before car purchase.read moreread lessHemant L12/27/2023A hardworking, helpful and thorough guy who does his best to provide quality reports for his clients. Highly recommend and will be sending others his way for their car pre-purchase inspections.read moreread lessAmy Luo12/20/2023
- I found Carl's services thorough and helpful when purchasing my car. He was easy and honest when communicating. He went the extra mile. So appreciate you Carl.read moreread lessDebra Phillips12/20/2023Pre purchase inspection or outlander PHEV. This inspection exceeded my expectations and was very thorough. Carl was a pleasure to deal with.read moreread lessJeremy Lawry12/20/2023Outstanding and thorough service! Thank you Carl.read moreread lessMikkel Schøler12/20/2023The only Automotive pre-inspection worth your money in Auckland! Had Carl check out 2 cars for me whilst I was overseas. He went above and beyond to provide the necessary information to make my choice a breeze. He was also extremely easy to communicate with and the whole process from email inquiry to final reports were hassle free. Will definitely use his services again if I decide to buy another car.read moreread lessjohn aye12/13/2023read moreread lessCalista Morley12/13/2023Every once in a while you get an exceptional, far exceeding expectations level of service. If you EVER need a comprehensive check of your vehicle, a pre-inspection then this is the gentleman to go to. His communication was first rate, he actually went out of his way to get our pre-inspection sorted and provided an outstanding level of service. Prices are more than reasonable and are terrific value for what you get. Carl is a good chap who clearly takes pride in his work. A rare thing these days. Do yourself a favour- look no further. Thank you Carl!read moreread lessDarren White12/13/2023Carl at Incar Automotive is AMAZING! He went above and beyond to help us out, having travelled to Auckland from Tauranga to purchase a Mitsubishi Outlander PHEV on a tight timeframe. Carl managed to fit in our pre-purchase inspection at late notice into his already packed schedule and did a very meticulous and diligent job, giving us great confidence in what we were purchasing. Would highly recommend!!read moreread lessSeb McKinnon12/13/2023Really comprehensive report, good communication, price and service. Highly recommend, thank you!read moreread lessSharon Powell12/05/2023Incar Automotive completed a pre purchase mechanical check for me, and Carl was fantastic to deal with. Very customer focused, great communication and he carried out an extremely thorough check of the vehicle with quality photos, detailed reports and an easy to understand summary. I would highly recommend Incar Automotive to others.read moreread lessHamish Allen12/05/2023